Business Communications Solutions [Webinar]

By Samantha Cordell | November 23, 2016


A full functioning and effective telephone system is one of the most important aspects of your organisation.

No longer is it only a ‘direct line’ to ensure that the needs of your customers are being heard and met, but also an advanced communication platform encompassing traditional handsets plus your PC and mobile…

With enterprise communication features now available for small to medium businesses, the right solution can transform your business.

You already have a phone system that is working well, so why should you watch this webinar?

1. Cost Savings

If you are still using a traditional “phone system” you are potentially missing out on hundreds or thousands of dollars of monthly savings. Moving to a SIP / VoIP data service will save money on your carrier’s fees.

2. Productivity

Your staff can be far more productive with Unified Communication (calls simultaneously ringing on handset, PC, mobile; and Unified Messaging Voicemail solutions that allow you to play or forward messages through a simple web browser; send messages from the desk phone to email; enable multiple greetings; after hour messages and more…

3. Mobility

We-VoIP is a Smart Phone Application that acts as an extension of your phone system - deploy an agent on contractor’s mobiles rather than running a fleet of Mobiles, saving costs on data calls vs GSM voice. Xchange Mobile can also help you track the whereabouts of contractors or staff on the road…

4. Flexibility

Whether you are growing, downsizing or re-locating select the phone system solution that will scale with you without having to switch to a new solution.

5. NBN Ready

Is your system NBN ready? 

Grab a coffee and tune in to our 15-minute Webinar on Business Communications Solutions, where Samsung expert Scott Hill will cover key solutions to help you transform your business, outlining the best of enterprise communication features now available to small and medium size businesses.

Or view review a customer case study documenting how Samsung has assisted the Great Southern Rail passenger train company improve their business communications and customer service, with the installation of a SCM Enterprise and Samsung Contact Centre software...

How can Diamond help?

For more information on Business Communications Solutions available to you or for a hands on demo - contact us on 1300 307 907 or via the contact us form so we work with you on to provide the best communication solution for your business...

Contact us today

More about Samsung

Through innovative technology, distinctive designs and a dual focus on convenience and value, Samsung has remained at the forefront of the digital revolution and continues to provides best-in-class Wireless Enterprise, Unified Communications and Mobility Solutions.

The SCM Compact, supports up to 512 users, with an all-in-one pure IP based communications solution designed to meet the needs of small to medium size businesses. Featuring built-in capabilities without requiring additional hardware. These include Voice Mail System (VMS), Auto Attendant, Call Recording, Ad Hoc and Meet Me Conference, Video Collaboration, Premium Call ID, and a built-in Session Border Controller for secure SIP Trunking and UC.

TAGS: Tech Trends and Tips, Business Value, Infrastructure Solutions

About the Author
Samantha Cordell

Group Marketing Manager @ Diamond IT - Samantha (Sam) fell into the IT Industry after studying a combination of computer science and marketing at Uni, starting in Operations with the now decentralised Cabletron Systems. Over the next 20 years Sam undertook various marketing roles within Intel, Microsoft and Cisco Systems before moving to Newcastle for a sea-change working for Wine Selectors. “Not able to stay away from the IT Industry I jumped at the chance to join the Diamond team. I am excited to drive the marketing strategy for Diamond’s range of services including Managed Services, Software Development and Telecommunications.”