Tidy IT: emails, chat and files in one place

By Peter Lambert | February 19, 2019

1902_ms_teams_i881484382It can be overwhelming to have several windows pulled up to manage your email, company chats, and any cloud storage that isn’t compatible with your inbox. Microsoft Teams helps streamline the basic necessities of office work to help you overcome the tedium of multitasking.

The convenience of chat apps has enabled workers to cut down on time spent away from their work space to quickly exchange information with colleagues. And work-related software isn’t just becoming more mobile, it’s also getting more user-friendly, with apps like Microsoft Teams bringing together several different platforms. Here’s how you can use that to your advantage:

Use SharePoint to store and share files

You might already be using SharePoint to store files and collaborate with your teammates. But did you know that in every Teams channel, you can click the Files tab to share files from SharePoint with team members? You can also access SharePoint files that are already shared in the channel and use Office Online or Office Desktop to collaborate on those files.

 

Forward emails into a channel

You get countless emails every day, many of which might be lost in your inboxes. Fortunately, Microsoft makes it easy to forward any email message from Outlook to a channel in Teams so they show up in both platforms. Just click the ellipsis next to any channel name and select Get email address. This generates an email address for the channel, which you can copy and use to forward files, documents, and messages.

Stick with a few groups

While you can create as many groups within your organisation as you like, going overboard can result in a cluttered messaging interface that overwhelms team members. We recommend you create groups based on the number of projects and team members involved; you can always add more if necessary. 

Set up audio conferencing

Teams lets you host voice meetings with groups or with just one team member. This is particularly useful when communicating with remote workers or clients, in which case you can give them guest access to your Teams channel. Guest access ensures they’re able to communicate, but unable to view private information. 

Test communication strategies

Just because some of the features in Teams overlap with other Microsoft platforms, such as Yammer and Skype for Business, doesn’t mean they’re all redundant. Think of it as a chance to test different communication strategies to find out what works best for you. For instance, if most of your clients have a Skype ID, you can use Skype for client calls and Teams for internal calls. 

Share conversations with new team members

Teams makes onboarding new hires easy. Rather than forwarding numerous emails and documents to new employees, you can use Teams to share past conversations and projects with them. This enables everyone to catch up without having to deal with cumbersome documents. 

Microsoft Teams and other Office solutions are equipped with plenty of useful features that can take some time to master. But by taking advantage of these tools, you’ll be able to save time and maximise efficiency, all without having to spend a dime.

We can help

Our Business Technology Managers (BTMs) are available to help you get the most from your applications. Give us a call on 1300 307 907 or contact us via the form below.

 

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 Published with permission from TechAdvisory.org. Source.

TAGS: Tech Trends and Tips, News and General

About the Author
Peter Lambert

Marketing specialist and technical blogger @ Diamond IT - I have over 25 years of experience in Information & Communications systems. My range of skills is diverse and includes extensive experience in desktop solutions, server and network presales and administration, VOIP phone systems, journalism, creative writing, technical writing, digital videography and audio visual streaming. I hold a Certificate IV in Training and Assessment, and I am an experienced classroom trainer and course coordinator. I hold an Advanced Diploma in Network Security, a Diploma in Network Administration, and a Certificate IV in Networking. I am a Cisco Certified Network Associate (CCNA) and Microsoft Certified Solutions Associate (MCSA).