New Appointment to the Business Technology Consulting Team

By Hannah Donnelly | September 28, 2021

Gavin Hall
We'd like you to meet one of our Business Technology Consultants - Gavin Hall.

What is your role at Diamond IT? 

I provide Business Technology Consulting which means that I help to enable and deliver both business and informational technology change. For some clients this looks like crafting multi-year strategies, providing a virtual CIO service, or planning and managing the delivery of complex business and technology projects. For other clients, this might look like providing a focused coaching session or creating some processes and templates they can use. Sometimes it's about helping provide or procure a capability they may not have in-house.  


Why did you choose a career in technology? 

I enjoy thinking creatively and bringing people together to deliver meaningful change. Technology is very much an enabler to the ways that we all work, so it's naturally fitting. I like the ability to work across different industries on different projects, technology allows me to do that, plus it allows me to cast a fresh way of thinking on things. 


Tell us a bit about your background? 

My career spans a range of industries including Financial Services, Insurance, Leisure (Casino and Sports Betting) plus Education. For the most part, I have been helping to deliver both organisational and IT changes through various projects and initiatives. I’ve delivered a breadth of what is often referred to as ‘Transformational Change’ projects that encompass people, process and technology; Mergers and Acquisitions; Financial Crime and Credit Assessment Enhancements; and Replatforming core technology systems.  

I’ve also been fortunate to have undertaken some travel, which has allowed me to gain international work and cultural experiences including UK and Central and Eastern Europe. It’s been a rewarding opportunity as I’ve had the benefit of working collaboratively with some big-name consultancy firms, as well as getting hands-on with small and culturally diverse groups adapting practices and tools to be fit for their purpose – best of both worlds really. 

I have a Master of Business Administration (Human Resources and Marketing focus), ITIL Certification, Prince 2 Practitioner and PMP Project Management Professional certifications, plus a Diploma of Financial Services.  


What’s your favourite piece of technology? 

Some years ago, I did ponder what relevance smartphones and tablets would have. That is until I won a tablet as a prize in a competition. Some years later I’m a few generations along the scale with these devices and they now control my vacuum, TV and home lighting. Somehow with all this change, some things stay the same, like the analogue control on the toaster that seems to always char my toast! 


When you’re not at work, where would we find you? 

It’s healthy to disconnect sometimes and so you probably would find me offline ;-) 

Getting out and about, exploring, trying new things or having a nice long cold drink while taking in the surrounds... 


Join our team

Diamond IT actively recruits and keeps the best IT brains in the market. For more information on current vacancies within our team, head to our careers page or contact our team on 1300 307 907.



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About Hannah Donnelly
Hannah Donnelly

With key skills in digital marketing and communication, website design, CRM administration, and event management, Hannah supports the alignment of marketing and sales to achieve strategic business objectives. A HubSpot Inbound certified marketing professional with a Bachelor of Business majoring in Management, Hannah is passionate about using creative methods to educate organisations on how IT can enable success.