We'd like you to meet our Carrier Support Specialist - Nicole Burnat.
Carrier Solutions Specialist – at the moment I am focused on helping our customers get the most out of their Telecommunications & Data services – from simple Mobiles & PSTN to more complex products like NBN. I also love spending time with our core customer database, slicing and dicing numbers & stats.
I really feel valued and nurtured at Diamond. I love being around intelligent people who enjoy sharing their knowledge and are experts in their field, and I love that each day I learn something new that adds to my skills base; I love solving puzzles, data analysis and never feeling bored.
I love helping people solve problems, I get a lot of satisfaction from it. I also have a real love of numbers. Not everyone’s cup of tea, but I love them. There is nothing more predictable than numbers.
I started with Telstra in 1999 so I have a lot of Telecommunications knowledge.
I had a break from work for several years and when I saw the opportunity to join Diamond I was so excited to be joining such a well-established and respected IT company that would allow me to work with Telecommunications again as well as giving me exposure to the IT industry.
I love the complexity of the field, the infinite possibilities of IT, and the combination of IT & T is a perfect marriage for me.
Eckhart Tolle – would love to absorb just a tiny bit of his peace and tranquillity and to have even a day with him would be an amazingly enriching experience.
I never know what surprises people.