Diamond IT actively recruits the best talent in the market. Our staff are capable innovators, driven team members and all round impressive people with great stories to share.
We'd like you to meet one of our Customer Success Associates, Tayla Scott.
Tell us a bit about your role as a Customer Success Associate at Diamond IT?
As a Customer Success Associate, my main role is to provide support to our Customer Success team which is managed by (Nathan Rhodes) as our Customer Success Manager.
The Customer Success team at Diamond IT is responsible for ensuring the success of our customers through our products, with the aim to maximise customer satisfaction & stay in touch with their business and strategic objectives.
Tell us a bit about your background?
Before working for Diamond IT, I held various positions within the financial sector (specifically banking). Originally from Sydney, I now reside in the beautiful Port Stephens area and am adapting to the calmer lifestyle it offers.
Why did you choose a career in technology?
It allows opportunities for growth within an industry that holds strong future prospects. As a Gen Z, I have a natural affinity to tech, and as such, am excited to work for an organisation that supports the fast paced, changing environment that this sector demands.
What is your favourite piece of technology?
By far, my Apple Watch. As a busy mum and never with enough hands, the capabilities of a smart phone attached to my wrist allows me to juggle a busy day, full of tasks, without missing a beat. Who wouldn't want one??
When you’re not at work, where would we find you?
I tend to spend my weekends exerting all my one-year-olds energy, going on family adventures and discovering new breakfast spots in Newcastle and Port Stephens.
Want to connect with Tayla on LinkedIn? Click here!
We are always on the lookout for talented team members
Our mission is to help you succeed. This isn’t just about our customers, we want our staff to be the best they can be too. If you’re passionate about delivering technology solutions and enjoy working with like-minded people, we’d love to hear from you. You can learn more about our current vacancies and apply on our careers page.
