From September 2019 the disconnection of ISDN services will commence around Australia, a process that will finish in 2022. Understand how this will impact your business and how you can benefit by transitioning to technologies like VoIP and SIP.
ISDN (Integrated Services Digital Network) is being discontinued as part of the National Broadband Network (NBN) roll out across Australia, as we’ve already seen happen with regular phone lines (a technology known as PSTN (Public Switched Telephone Network), in favour of newer Internet Protocol (IP) based technologies.
ISDN (Integrated Services Digital Network) has been around since the 1970’s and has traditionally been popular with Australian businesses as a more flexible and robust alternative to regular PSTN services for voice systems.
However, its popularity has been declining with the introduction of cloud-based technologies.
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There are a few options available to you on what and how you replace your current ISDN service, largely dependent on what services are available to your organisation. These options vary due to factors like your location, your preferred provider and whether you choose cloud or on-premises solutions for your data and voice.
Most organisations still using ISDN use it for voice systems. ISDN voice systems are being replaced by Voice over Internet Protocol (VoIP), using Session Initiation Protocol (SIP). Simply put, voice calls become Internet data traffic like any other including emails, websites and video streaming.
Learn more about our Diamond Cloud Voice Solutions.
While the NBN is responsible for the discontinuation of traditional copper-based services like PSTN and ISDN, that doesn’t mean NBN is your only option.
Depending on where your business is located, there are other services types available, such as business grade fibre that can be delivered directly into your premise.
Our team of Carrier Service Solution specialists can help you choose the right data and voice service depending on your unique requirements.
Learn more about how we can help your business.
Give yourself plenty of time to make strategic and considered choices and tackle the transition as soon as possible!
The right solution can provide some very significant advantages over your legacy ISDN system, starting with the opportunity to save money. Utilising the new technologies can also include new productivity-enhancing features to your business communications and leveraging an Enterprise platform can ensure high availability for your voice needs.
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Register today for our Webinar on making informed choices when transitioning to VoIP.
Our Business Technology Managers and Technology Consultants are experts on transitioning ISDN-based systems to VoIP and SIP technologies. Our experience from helping many of our existing customers through this process has us equipped to recommend the best solution for your organisation.
Due to our specialisation in analysing complex carrier services plans, we have also managed to regularly find savings for customers as they make the required transition. These cost savings have been seen with both cloud and on-premises projects..
Contact us today to get started on your transition from ISDN before time runs out...