3 Microsoft Teams Features to Elevate Your Collaboration

By Hannah Donnelly | March 5, 2024

Happy mature businesswoman having a virtual meeting with a client in a cafe

While many users are well-versed in Microsoft Teams core functionalities, such as messaging and video conferencing, there are several somewhat unknown features that can elevate the way your team works together.

In this blog, we'll delve into three functions that have the potential to transform your work dynamics. From Calling to external phones and AI-powered assistants, to seamless integration with other Microsoft applications, these features are poised to elevate your Teams experience. 


3 Features to Elevate Your Collaboration

1. Make Calls Directly with Microsoft Teams Calling

While Microsoft Teams is widely recognised for its messaging and video conferencing capabilities, many users overlook its powerful calling functionality. With Teams Calling, you can make and receive calls directly within the Teams app, eliminating the need for separate phone systems.

Whether you're reaching out to colleagues across the globe or connecting with clients and partners, Teams Calling offers a seamless communication experience. Additional features like voicemail, call forwarding, and transcription further enhance the calling experience, making it an indispensable tool for modern business collaboration.




2. Copilot for Microsoft Teams - Your New Best Friend

Copilot for Microsoft Teams is a powerful, recently released feature that will take your collaboration to the next level. This innovative feature integrates AI capabilities directly into your Teams experience, providing suggestions, insights, and even automating repetitive tasks. Whether you're scheduling meetings, drafting emails, or organising files, Copilot can assist you every step of the way.

With Copilot, you can work seamlessly with your colleagues, allowing you to co-create and edit documents simultaneously. Whether you're brainstorming ideas or finalising a presentation, Copilot makes collaboration easier than ever before.



Copilot can also analyse your content and provide helpful recommendations for improving your work. From grammar and spelling suggestions to style and formatting tips, Copilot has got you covered. Say goodbye to tedious proofreading and editing, and let Copilot do the heavy lifting for you. With Copilot for Microsoft Teams, the sky is the limit for automation and collaboration.


3. Share Outlook Messages Directly to Teams

Sharing Outlook messages directly into Microsoft Teams can streamline communication and collaboration within your organisation. This feature allows you to quickly share important emails or conversations with your team members without having to switch between applications.

The following video shares simple steps on how you can seamlessly integrate Outlook and Teams, to ensure that important messages and information are readily available to your team members within their collaboration platform of choice.


How Diamond IT can help you get the most from your MS Teams environment

Our Business Technology Consulting team is available to help you make the best decisions around technology to support your modern workforce, and ensure your Microsoft Teams implementation and staff training programs are a success.  

Additional areas of specialty include:

To ensure that your employees are getting the most from Microsoft Teams, including new productivity features, in a way that is unique to your organisation, contact our team on 1300 307 907, today.



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About Hannah Donnelly
Hannah Donnelly

With key skills in digital marketing and communication, website design, CRM administration, and event management, Hannah supports the alignment of marketing and sales to achieve strategic business objectives. A HubSpot Inbound certified marketing professional with a Bachelor of Business majoring in Management, Hannah is passionate about using creative methods to educate organisations on how IT can enable success.