Effective and reliable communication is essential for modern businesses. One relatively new and expanded feature that businesses may not be aware is ready to be integrated into their current technology environment is Microsoft Teams Calling.
Microsoft Teams Calling is Microsoft's cloud-based phone system built into their Teams application, which offers a flexible, intelligent, and secure telephony solution for businesses of all sizes.
3 great features of Microsoft Teams Calling
1. Intelligent, Connected and Integrated
Microsoft Teams Calling is more than just a phone system. It's an intelligent, connected solution that integrates with other Microsoft tools like Outlook and SharePoint. This means you can easily schedule calls, access contact information, and collaborate with colleagues, including screen-sharing, live captions and session recording, all from one platform.
Example: A project manager needs to schedule a conference call with team members in different locations, internally and externally. With Microsoft Teams Calling, they can easily schedule the call, send out invitations, and share relevant documents, all from one platform.
2. Flexible and Easy to Use
Microsoft Teams Calling is designed to be user-friendly and adaptable to the needs of your business. With features like call forwarding, voicemail, and custom hold music, you can tailor the experience to your specific requirements. Plus, with the ability to make and receive calls from any device, you can stay connected no matter where you are.
Example: A sales manager has to leave the office mid-conference call, to start the drive to his next meeting. With Microsoft Teams calling, he can easily transfer the call from his computer to his mobile phone to safely continue the conversation while on the road.
3. Secure, Reliable, and Easy to Manage
Microsoft Teams is built on the Microsoft 365 and Office 365 hyper-scale, enterprise-grade cloud, delivering the advanced security and compliance capabilities their customers expect.
With Microsoft Teams Calling, you can rest assured that your communications are secure and reliable. With features like end-to-end encryption and multi-factor authentication, you can trust that your calls and data are protected. With easy-to-use management tools, system admins can easily ensure Teams Calling is set up to meet your business needs.
Example: With Microsoft Teams Calling easy-to-use management tools, admins can quickly add or remove users, set up call routing, and monitor usage.
With its user-friendly interface, integration with other Microsoft tools, and robust security features, Microsoft Teams Calling offers a flexible, intelligent, and secure solution for business communication.
To use Microsoft Teams Calling features, your organisation must have a Teams Phone license. For more information about licensing, speak to our team today.
How Diamond IT can help you get the most from your MS Teams environment
Our Business Technology Consulting team is available to help you make the best decisions around technology to support your modern workforce, and ensure your Microsoft Teams implementation and staff training programs are a success.
Additional areas of specialty include:
- Microsoft CRM - Dynamics 365
- Business Intelligence and Data Warehousing
- Microsoft SharePoint and Teams Collaboration Solutions
- Custom Application and App Development
- Integration between software applications
To ensure that your employees are getting the most from Microsoft Teams, including new productivity features, in a way that is unique to your organisation, contact our team on 1300 307 907, today.
